Training & Support

In a healthy organization, the process of learning and improving is ongoing. Changes, whether they are large scale, or small tweaks, need training and support for smooth transitions.

The system services that come as a part of Acentus also come with training tailored to the practice’s needs. And that support does not go away as the practice evolves into a more efficient RCM model.

Practices who partner with Acentus are granted ongoing Training & Support.

• Initially, when ramping up, Acentus provides custom training and support for staff and technical support
• Follow-up training to provide additional Coding training & support if needed
• Further training and support when adjustments are made to the process, based on trends identified in reports
• Consistent feedback on revenue cycle issues to help manage practice operations.