Registration & Eligibility

When front-desk processes are streamlined for seamless simplicity, wait time and lines at the front desk are reduced. Better yet, both customer satisfaction and accuracy of payment information are increased.

Simplify the registration process with the online solutions Acentus provides. The immediate and accurate responses your staff will receive enable them to:

• Minimize billing delays and denials with on-the- spot electronic insurance eligibility verification
• Increase the probability of collecting more of a patient’s self-pay balance with credit card processing of co-pays, deductibles or co-insurance payments during check in
• Create customer-focused payment plans tailored to individual needs

Extend the registration process to the comfort and convenience of a patient’s home. By enabling the patient to take more ownership, the likelihood of no-shows decreases while customer satisfaction increases.

• Put Appointments & Scheduling in the patients’ hands with online scheduling
• Send automated patient reminders as a courtesy that decreases no-shows